IT Support

IT Support Services

VPN Technologies offers a comprehensive range of IT Support services. Aimed at offering you security, reliability and peace of mind that your IT investment is in experienced and capable hands.

IT Support

Computer Maintenance
Computer Maintenance and Support are essential to keep up productivity and avoid downtime.

Server Maintenance
Our remote managing and monitoring software will ensure your servers are healthy and running.

Network Support
Ensuring a cohesive network that reduces load time and allows you to focus on what is important.

Desktop Support
Whether remote or on-site, we increase your productivity.

Backups
We make sure you always have a backup in case of a system failure.

VoIP
We can assist you with the right communications solution based on your needs.

Cloud Hosting
Reduce costs, and decrease the chance of data loss and downtime.

VPNT-IT-Support
VPNT-SLA

VPNT SLA

The two-fold vision of VPN Technologies toward the SLA client would be to assess the unique requirements of the company, and then implement and maintain a policy that the client and consultant understand and are comfortable with.

Secondly, the consultancy commits to maximizing the potential that information technology has to offer both the professional image and productivity of the client. This would be reviewed regularly to ensure that the customers’ IT environment is synergetic with the evolving IT industry.

Any additional IT requirements may be discussed and implemented.

IT Support

Our platform continually monitors the stability and security of your IT network Experience maximum network uptime increase your efficiency Focus on your core business functions.

IT-services-infographic

Benefits include:

  • Less time spent on IT concerns is more time spent nurturing your customers and growing your business.
  • Regular maintenance and support services are performed stealthily without disrupting your employees or workflow.
  • Customized reporting provides complete visibility into your network health and IT assets.
  • Allowing for timely budgeting of IT expenses.
  • Managed services ensure your IT network and assets remain operational for a pre-established monthly fee.
  • Avoid unexpected expenses and reducing your overall IT costs.
  • Our RMM allows mobile access to customers, ensuring 24/7 service and support.
  • We can handle all recurring maintenance tasks so you don’t have to, including Windows updates, disk defragmentation and disk cleanups.
  • All system maintenance is performed during off-peak hours to minimize disruptions to your network.

TESTIMONIAL

What People Say About Us

Don’t just take our word for it

Our Google Reviews

  • Highly knowledgable group of specialists. If you have any networking questions - let them know to help!

    Pieter Piek Avatar Pieter Piek
    November 2, 2022

    Great service and afterservice

    Terence Kuzgun De Haas Avatar Terence Kuzgun De Haas
    August 2, 2019

    Thank you Jaco for your super fast service, my clients are very happy with your turnaround time

    Ettiene van Greunen Avatar Ettiene van Greunen
    November 2, 2022
  • Professional fast and friendly service

    Hannes Lombaard Avatar Hannes Lombaard
    August 2, 2019

    Because its never dissapointed me

    Tholakele Ginindza Avatar Tholakele Ginindza
    August 2, 2022